Have a look at some of our frequently asked questions.
If you can't find an answer to what you're looking for, give us a call on
+27-21-200-8420
or email us at
reservations@aquariussuites.co.za
What time is the check in?
14H00
What time is the check out?
10h00
What can I do if I arrive earlier to the hotel?
We will gladly store your luggage, while you wait for your room
Can I store my luggage with you?
Yes
Are there hotel images on this website?
Yes
What time is breakfast served?
We do not have a restaurant
Is breakfast included in the room rate?
No
Do you offer free Wi-Fi?
Yes
Are there parking facilities at the hotel?
Yes, secure, safe and complimentary
What amenities are available in the rooms?
Hairdryer, safe, TV and fully equipped kitchenette with tea & coffee station
Do you have a fitness center or swimming pool?
We have a gym with selected gym equipment and a rooftop swimming pool
Is the hotel pet-friendly?
No
What is your cancellation policy?
Cancelation 30 days prior to arrival, will get charged a cancellation fee
How do I modify or cancel a reservation?
A request should be sent in writing
What types of credit cards do you accept?
We accept all major credit cards
Do you have a lift?
Yes
Do you offer airport shuttle services?
Yes, at an additional cost
Are there restaurants or bars on-site?
No, however there is a lot of restaurants in close proximity
Do you have any special offers or packages?
Yes, have a look at our Specials page for more information
Can I request an extra bed or crib in the room?
Yes
What is there to do in the local area?
Restaurants, Bars, Gym, Beach, Malls
Who do I contact if I have further enquiries/questions about my stay?
Please reach out to us and we'll answer all your questions: +27-21-200-8420
reservations@aquariussuites.co.za
WhatsApp: +27-64-641-2219
